![]() ![]() ![]() ![]() Don't return calls to international numbers unless you know them.Don't give someone who calls you out of the blue any money, personal details or access to your computer.Always be sceptical and if you're unsure the person on the end of the phone is not who they say they are, hang up and call the organisation directly on an independently verified number.Don't respond to numbers supplied in an automated call or from numbers you don't recognise. ![]() Otherwise, the ACCC recommends the following options: It might seem obvious, but Ms Rickard says the best thing you can do to protect yourself during a dodgy call is HANG UP. "In these calls you're often asked to transfer money abroad using international wire transfer services," the telco said. Telstra has also warned its customers on its website to avoid callers that claim to be from the Australian Federal Police, wanting you to help them "track down criminals". Any calls asking for financial details (such as credit card or banking details).If the caller is applying inappropriate pressure - including threats and potentially inappropriate language, as part of their scam.Calls made on behalf of government agencies asking for bills to be paid in the form of pre-paid gift cards - such as iTunes.If the overall quality of the call is poor."Microsoft, Telstra, etc are not remotely checking your computers unless you have been in contact." If they claim to be from a computer software company wanting access to your computer.Ms Rickard says there are a few ways you can tell you might be on the phone with a scammer, including: ![]()
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